AI & Automation Engineer · 12 Certifications · 2 Audits · 4 Countries

Bhargava Katta

AI & Automation Engineer · System Automation · Cloud Infrastructure at Scale
Engineer. Innovator. Explorer. Enthusiast.

|
0+ Years Experience
0 Certifications
Gen AI
AZ-900
DP-900
DevOps
Win Server
ITIL
SQL Admin
AZ-533
Power BI
MCSA
CCNA
Ethical Hack
0 Companies
LTMLTM
HCLHCLTech
ZEN3Tech Mahindra
0 Countries
IndiaIndia
USAUSA
CanadaCanada
DubaiDubai
Ask anything about Bhargava

Professional Identity

Who I Am & What I Drive

With 12+ years of enterprise technology experience spanning ZEN3 (now Tech Mahindra), HCL Technologies, and LTM, I've evolved from a data-center analyst to a Senior System Specialist and AI & Automation Engineer at Microsoft. I architect and deploy intelligent agents using Azure AI Agent Service, Microsoft Copilot Studio, GitHub Copilot Agents, and custom-built AI agents — turning complex manual workflows into seamless, automated experiences.

Beyond engineering, I'm an enthusiastic global explorer — traveled across India, USA, Canada & Dubai, covered every metro city in India, and now on a mission to visit all 50 US states. I love discovering new cuisines, tracing the source of unique drinks worldwide, and saying yes to every new experience. I hold 12 industry certifications, participated in 2 external audits (ISO/IEC 20000 & ISO 42001), and actively gives back through community volunteering.

AI & Automation Engineer

Architecting agents with Azure AI Agent Service, Copilot Studio & GitHub Copilot.

Cloud Architect

Azure-certified. Enterprise cloud at Fortune 500 scale.

Global Explorer

4 countries. Every Indian metro. On a 50-state US quest.

Culture Enthusiast

Every cuisine, every drink, every new experience welcomed.

What I Deliver

Impact Over Activity — Results That Matter

AI-Powered Automation

Designed AI-driven automation frameworks using Generative AI & Azure Data Factory that replaced repetitive processes, freeing engineering hours for strategic innovation.

0% Reduction in Manual Tasks

Scalable Monitoring Systems

Built enterprise-grade monitoring with SCOM & Azure Monitor that proactively detect, alert, and self-heal before issues impact end users.

0.9% System Uptime Achieved

Data-Driven Intelligence

Created executive Power BI dashboards and analytics pipelines that transform raw telemetry into actionable operational intelligence for leadership.

0+ Executive Dashboards Built

DevOps & Reliability

Transformed fragile manual workflows into robust CI/CD pipelines with Azure DevOps — built-in error handling, automated testing, and full audit trails.

0% Faster Incident Resolution

Licenses & Certifications

12 Industry Certifications · 2 External Audits — Continuous Learning

DeepLearning.AI

Generative AI for Everyone

DeepLearning.AI Mar 2024 AI
Azure Fundamentals

Microsoft Certified: Azure Fundamentals

Microsoft Aug 2022 Azure
Azure Data Fundamentals

Microsoft Certified: Azure Data Fundamentals

Microsoft Jul 2022 Azure
Microsoft DevOps

Microsoft Professional Program in DevOps

Microsoft Aug 2020 DevOps
Techademy

Windows Server 2016 Advanced

Techademy Jul 2020 Infra
ITIL Service Operation

ITIL Service Operation

Simplilearn Feb 2019 ITSM
Microsoft Certified

Administering SQL Server 2012/2014 Databases

Microsoft Feb 2019 Data
Azure Infrastructure

Exam 533: Implementing Azure Infrastructure Solutions

Microsoft Feb 2018 Azure
Power BI

Analyzing & Visualizing Data with Power BI

edX Aug 2018 Data
MCSA

Microsoft Certified Systems Administrator (MCSA)

Microsoft Feb 2016 Infra
CCNA

Cisco Certified Network Associate (CCNA)

Cisco Networking Academy Apr 2015 Network
IIT Bombay Techfest

Ethical Hacking

Techfest, IIT Bombay Oct 2011 Security

External Audits Participated

ISO/IEC 42001

ISO/IEC 42001 — AI Management System

External Audit · Microsoft 2026 Audit
ISO/IEC 20000

ISO/IEC 20000 — IT Service Management

External Audit · Microsoft 2023 Audit

Skills & Expertise

Core Technical Competencies

AI Agents & Gen AI

  • Azure AI Agent Service
  • Copilot Studio Agents
  • GitHub Copilot Agents
  • Custom Agent Deployment
  • Generative AI & LLMs

Cloud & Infrastructure

  • Azure Cloud Platform
  • Azure Data Factory
  • Virtual Machines & Networking
  • Identity & Access Management
  • Hybrid Cloud Architecture

Automation & DevOps

  • PowerShell & Scripting
  • Azure DevOps & CI/CD
  • Infrastructure as Code
  • Configuration Management
  • Process Orchestration

Monitoring & ITSM

  • SCOM & Azure Monitor
  • Incident Management
  • ITIL Best Practices
  • Capacity Planning
  • SLA/SLO Management

Power Platform & Data

  • Power Automate & Power Apps
  • Power BI Dashboards
  • Azure SQL & Dataverse
  • Data Center Management
  • Active Directory

Networking & Security

  • CCNA Routing & Switching
  • Network Architecture
  • Cloud Security & Compliance
  • Ethical Hacking Fundamentals
  • Zero Trust Architecture

Experience

12+ Years · 3 Companies · Continuous Growth

ZEN3 2013
HCL 2014
LTM 2017 – Now
📍 Bellevue, Washington
  • Leading next-generation AI-driven system management operations.
  • Driving automation and intelligent monitoring for enterprise clients.
  • Collaborating on AI and cloud-first transformation initiatives.
  • Participated in external audit for ISO/IEC 20000 (IT Service Management).
  • Participated in external audit for ISO/IEC 42001 (AI Management System).
📍 Bellevue, Washington
  • Led enterprise system management supporting Microsoft's global infrastructure.
  • Designed AI-powered automation frameworks reducing manual intervention by 70%.
  • Built executive monitoring dashboards and reporting pipelines with Power BI.
  • Championed Power Platform adoption for low-code workflow automation.
  • Mentored team members and drove knowledge-sharing initiatives.
Artificial Intelligence (AI)Azure Data FactoryAzure DevOpsPower Platform
📍 Hyderabad, India
  • Managed large-scale Azure SQL environments and DevOps pipelines.
  • Drove cloud adoption and process modernization initiatives.
  • Implemented proactive monitoring with SCOM and Azure Monitor.
Azure SQLAzure DevOpsSCOMPowerShell
📍 Hyderabad, India
  • Led a team of engineers managing enterprise server environments.
  • Developed PowerShell automation scripts for system administration at scale.
  • Ensured SLA compliance and drove continuous improvement initiatives.
Azure SQLPowerShellTeam Leadership
📍 Hyderabad, India
  • Managed Azure SQL databases and cloud infrastructure.
  • Implemented monitoring and performance optimization solutions.
  • Supported infrastructure migrations to cloud environments.
Azure SQL
📍 Hyderabad, India
  • Managed data center operations and Active Directory infrastructure.
  • Handled incident management and infrastructure troubleshooting.
  • Gained expertise in enterprise-level data center management.
Data Center ManagementActive Directory
📍 Hyderabad, India
  • Started professional career in enterprise system analysis.
  • Provided system support and technical troubleshooting.

Clients I've Worked With

Enterprise Clients Across Finance, Energy, Government & Technology

Microsoft M
Microsoft
Angel Broking A
Angel Broking
HPCL H
HPCL
Indian Railway IR
Indian Railway
HDFC H
HDFC
Gati G
Gati

AI Agents I Build & Deploy

Intelligent Agents That Automate Enterprise Work

Copilot Studio Agent

Conversational AI copilots and smart assistants using Microsoft Copilot Studio — enterprise-grade chatbots, knowledge agents, and workflow assistants.

Copilot StudioConversational AILow-CodeMicrosoft 365

GitHub Copilot Agent

AI-powered coding agents for intelligent code generation, automated code reviews, pull request automation, and development workflow acceleration.

GitHub CopilotCode GenerationPR AutomationAI Coding

SRE Agent

Site Reliability agents that proactively monitor, detect anomalies, auto-remediate incidents, and maintain 99.9%+ uptime across enterprise infrastructure.

Site ReliabilityAuto-RemediationAzure MonitorSCOM

Custom Agent

End-to-end design and deployment of custom AI agents tailored to enterprise needs — from Azure AI Agent Service to fully bespoke automation solutions.

Azure AI AgentCustom BuildEnterprise DeployIntegration

🛠️ Tools & Platforms

Azure AI Agent Service
Copilot Studio
GitHub Copilot
OpenAI / GPT
Kubernetes
Docker
Jira
Terraform
Power Automate
Azure DevOps
Power BI
Power Apps
ServiceNow
Python
PowerShell
SQL Server
Azure Monitor
Azure Data Factory
Linux
Windows Server
Active Directory
Cisco Networking
Git / GitHub
Grafana

Projects

Initiatives & Impact

AI Agents

Intelligent Agent Ecosystem

Architected and deployed intelligent AI agents using Azure AI Agent Service, Microsoft Copilot Studio, and GitHub Copilot Agents — automating complex enterprise workflows, enabling smart decision-making, and making work effortless at scale.

Azure AI AgentCopilot StudioGitHub AgentCustom Deploy
Cloud Optimization

Cloud Resource Intelligence Engine

Built an AI-driven resource monitoring solution that uses Azure Data Factory and ML models to analyze consumption patterns and auto-recommend cost optimizations.

Azure Data FactoryPower BIKQLAI
Reporting

Executive Operations Dashboard

Created comprehensive Power BI dashboards providing real-time visibility into system health, SLA compliance, incident trends, and capacity metrics for leadership.

Power BIPower AutomateSQLREST APIs
Transformation

ITSM Workflow Modernization

Led transformation of legacy IT service management into streamlined, automated workflows using Power Platform — enabling faster service delivery.

Power AppsPower AutomateDataverseSharePoint

Volunteering

Giving Back to the Community

Cherry Crest Elementary School

Chatter Newsletter & Web Editing

Cherry Crest Elementary School Sep 2025 – Present Science & Technology
ORCA Running

Volunteer

ORCA Running Mar 2025 – Present Social Services
Evergreen Trail Runs

Volunteer

Evergreen Trail Runs Nov 2025 – Present Social Services
iFocus Mission

Associate

iFocus Mission Jul 2015 – Mar 2023 · 7 yrs 9 mos Social Services
HCL Technologies

MPO

HCL Technologies May 2014 – Jul 2014 Arts & Culture

Beyond the Console

The passions, adventures & pursuits that fuel who I am outside of engineering.

The Explorer

4 countries, 3 US states & counting. Road trips, national parks, and capturing travel moments through photography.

🇮🇳 India🇺🇸 USA🇨🇦 Canada🇦🇪 Dubai

Cultures Through Cuisine

10+ cuisines explored across 4 countries. From Indian home cooking to street food markets and Asian fusion.

🍛 Home Chef🌮 Street Food🍜 Asian Fusion🍵 Drinks

The Runner

From 5Ks to half marathons — pushing limits one race at a time. Running builds the same discipline and endurance that drives engineering excellence.

Orca Running R-Pod Medal 2025
R-Pod Medal 2025 Earned by completing 3+ Orca Running races in a calendar year
ATA-Seattle · 100 Mile May 2025 Community challenge — Walking & Running with ATA-Seattle Friends & Members
Orca RunningHalf Marathons5K & 10KPNW TrailsR-Pod 2025
Kirkland Half Marathon Orca Running
13.1 mi
Big Backyard 10K King County Parks
6.2 mi
Pumpkin Spice Run 5K Orca Running
3.1 mi
Tacky Turkey Sweater 5K Run 2 Be Fit · Green Lake
3.1 mi
Sammamish Lake Half Marathon Orca Running
13.1 mi
Run The Green 10K Orca Running · In Progress
6.2 mi

Travel Quest

Tracking progress across the World, US and India

4 / 195

Countries Visited

Visited Not Yet
3 / 50

States Visited

Visited Not Yet
18 / 36

States & UTs Visited

Visited Not Yet

What I'm Into

Reads, watches & listens that shape my thinking

📰

Daily Reads

  • Washington Post The Washington Post News
  • Wall Street Journal The Wall Street Journal Business & Finance
🎬

Movies & Shows

  • Ted Lasso Ted Lasso Comedy / Drama
  • Manam Manam Telugu
  • Oye Oye Telugu
🎧

Podcasts

  • This American Life This American Life Storytelling
  • Post Reports Post Reports News & Analysis
  • The Daily The Daily News
Scalable systems are built the same way strong lives are — with AI-driven intelligence, relentless automation, and continuous improvement.
BK

Bhargava Katta

Systems Thinking Philosophy

Resume

Professional Summary

BK

Bhargava Katta

Senior System Specialist

LTM · Microsoft · Bellevue, WA


Core Competencies

Artificial Intelligence Cloud Infrastructure Azure DevOps Power Platform System Monitoring ITIL & ITSM PowerShell Azure SQL Data Center Mgmt CCNA Networking

Career Highlights

  • 12+ years across ZEN3, HCL, Mindtree, LTIMindtree, LTM
  • 12 industry certifications (AI, Azure, DevOps, CCNA, ITIL) + 2 external audits participated (ISO 20000, ISO 42001)
  • AI-driven automation reducing manual tasks by 70%
  • Active community volunteer (5 organizations)
  • Cross-functional team leadership & mentorship
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Location

Bellevue, Washington, USA

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