AI-Powered Incident Response Framework
Designed an intelligent end-to-end automation framework leveraging AI for incident detection, triage, and automated remediation — dramatically reducing MTTR.
AI-Driven System Automation · Cloud Infrastructure at Scale
Engineer. Leader. Explorer.
Who I Am & What I Drive
With 12+ years of enterprise technology experience spanning ZEN3, HCL Technologies, Mindtree, LTIMindtree, and LTM, I've evolved from a data-center analyst to a Senior System Specialist leading AI-driven automation initiatives at Microsoft.
My engineering philosophy is rooted in AI-first automation — leveraging Generative AI, Azure cloud services, and intelligent workflows to eliminate manual toil, build self-healing infrastructure, and deliver enterprise-grade reliability at scale. I hold 12 industry certifications including Azure, DevOps, CCNA, ITIL, and Generative AI — and I actively give back through community volunteering.
Generative AI certified. Building intelligent, self-healing systems.
Azure-certified. Enterprise cloud at Fortune 500 scale.
From analyst to specialist across 5 top-tier companies.
Active volunteer in education, trails, and social services.
Impact Over Activity — Results That Matter
Designed AI-driven automation frameworks using Generative AI & Azure Data Factory that replaced repetitive processes, freeing engineering hours for strategic innovation.
Built enterprise-grade monitoring with SCOM & Azure Monitor that proactively detect, alert, and self-heal before issues impact end users.
Created executive Power BI dashboards and analytics pipelines that transform raw telemetry into actionable operational intelligence for leadership.
Transformed fragile manual workflows into robust CI/CD pipelines with Azure DevOps — built-in error handling, automated testing, and full audit trails.
12 Industry Certifications — Continuous Learning
Core Technical Competencies
12+ Years · 5 Companies · Continuous Growth
Initiatives & Impact
Designed an intelligent end-to-end automation framework leveraging AI for incident detection, triage, and automated remediation — dramatically reducing MTTR.
Built an AI-driven resource monitoring solution that uses Azure Data Factory and ML models to analyze consumption patterns and auto-recommend cost optimizations.
Created comprehensive Power BI dashboards providing real-time visibility into system health, SLA compliance, incident trends, and capacity metrics for leadership.
Led transformation of legacy IT service management into streamlined, automated workflows using Power Platform — enabling faster service delivery.
Giving Back to the Community
Life Outside the Cloud
Road trips, national parks, and discovering new places fuel my curiosity. Every journey teaches structured planning, adaptability, and exploration — qualities I bring back to engineering.
Food connects people and cultures. From street food markets to fine dining, I'm always exploring new flavors — building the cross-cultural awareness that drives global teams.
Fitness isn't just health — it's discipline, consistency, and pushing limits. The same mindset that drives daily workouts drives engineering excellence: show up, execute, improve.
Scalable systems are built the same way strong lives are — with AI-driven intelligence, relentless automation, and continuous improvement.
Professional Summary
Senior System Specialist
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Let's Connect & Build Something
Bellevue, Washington, USA